Aktiivsusmonitor Garmin vívosmart HR+ must/hall (regular)
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Frequently asked questions
Water Resistance Ratings
We test our devices thoroughly to ensure they withstand the activities they are designed for. Please note that even if a device is above its rated depth, water may still enter the device if it is exposed to water pressure exceeding the rated depth. Water resistance rating Definit...
Garmin and smart device compatibility
For Garmin devices to be compatible with your smart device, it must meet at least the following requirements:
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Android devices:
Please note! From Android 6.0.1 onwards, location services must be turned on in your phone, otherwise the Connect Mobile app will not connect to your watch. (Settings -Location - On) Smart devices running Android GO versions do not support the Garmin Connect Mobile app. |
Apple devices:
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Garmin watches are currently not compatible with the following smart devices:
- Lenovo S960 VIBEX
- Meizu mx4
- Samsung J3 Model J320FN
- Huawei phones
Help with connecting to a Huawei phone can be found here:
Wearing and caring for your Garmin sports device
Following these FAQ tips should help you avoid problems related to wearing your Garmin watch. However, if you develop a skin rash, redness or irritation, stop wearing the watch until your skin has healed. Clean the watch and band thoroughly and follow the relevant use and care ti...
Wrist-based heart rate accuracy
My watch's heart rate sensor is not reading my heart rate correctly Optical heart rate sensors work using a light that measures small changes in blood flow directly at the wrist. The sensor measures changes in the capillaries beneath the outer layer of skin. Although Garmin's hea...
Accuracy of Activity and Fitness Tracking
Garmin wearable devices are designed as tools that give you information to encourage an active and healthy lifestyle. Garmin wearables rely on sensors that track your movement and other metrics. The data and information provided by these devices are intended to give a close estim...
How to find your Garmin watch serial number?
Every Garmin watch has a unique serial number for identification.
The serial number is a combination of 9 letters or numbers printed on the watch, without spaces or hyphens.
The location of the serial number varies by model.
On the back of the watch
On the watch case, near the band attachment
On the watch box
On the Connect.Garmin.com website
- Sign in to your Garmin Connect account in a web browser.
- Select the watch icon (Devices and sync status) in the top right corner.
- Select your Garmin device.
- Your serial number is shown at the top of the page, below your device name.
What is GPS and how accurate is it?
WHAT IS GPS? The Global Positioning System (GPS) is a satellite navigation system owned by the US government, currently made up of at least 24 operational satellites. GPS works in any weather conditions, anywhere in the world, 24 hours a day, with no subscription or setup fees. T...
