Garmin Bounce 2 kids' watch: calls and connectivity
Bounce 2 is a kids' watch that lets your child make calls and send messages without a phone. For calls and messages to work, a few important settings need to be in place. Here are the most frequently asked questions.
What is needed for my child to make calls?
- An active LTE service (subscription). Calls, messages, location tracking and calling for help only work when the watch's LTE service is activated.
- The Garmin Jr app on the parent's phone. Watch setup and LTE features are managed through the Garmin Jr app.
- Contacts. Calls are made from the contact list: on the watch, press the top button, select Phone, then the contacts icon, a contact and the phone number. The parent manages the contact list in the Garmin Jr app.
The call fails or drops
The most common cause is LTE coverage. The watch uses the mobile network just like a phone – indoors, in a basement or in areas with poor coverage, the connection may be weak. Try in a spot where your phone shows good signal.
Garmin's recommended steps for connection problems:
- Update the Garmin Jr app on your phone to the latest version.
- Log out of the app and log back in.
- Restart the watch (turn it off and on again).
- If the problem persists, remove the watch from the Garmin Jr app and from your phone's Bluetooth settings, then pair it again.
Does the watch need to be near a phone?
No – LTE features work without a phone nearby. The phone and the Garmin Jr app are needed for setting up and managing the watch.
The call turned into a missed call
If the watch later shows a missed call, it most likely did not have sufficient coverage or connection at the time of the call. Check the coverage and follow the steps above.
Still not working?
Email us at abi@gpseesti.ee or bring the watch and phone to our Tondi store (Pärnu mnt 110, Tallinn) – we'll go through the settings together.
