Customer club terms

GPS Eesti OÜ, registry code 11419222, Masti 17, 11911 Tallinn, Estonia. Valid from from the day of activation. This is a translation; if the versions differ, the Estonian text prevails.

1. Becoming a member

1. Club membership is open to private persons aged 16 or over and to companies registered in Estonia. Persons under 18 join with the consent of a parent or guardian. A company acts through its representative, and the membership is linked to the company's registry code. Separate terms and prices apply to resellers. Membership is linked to your customer card in our till system and to your e-mail address.
2. If the goods total of a single purchase at regular prices is at least 150 €, you get membership for free. Club prices already apply to that purchase.
3. With a smaller purchase, you become a member by adding the club card (9,99 €) to your basket. Club prices apply to the same purchase straight away.
4. Gift cards, event tickets, insurance and delivery do not count towards the goods total. Products that come free with a purchase do not count either.
5. If you were a club member before these terms took effect, we extend your membership by 36 months from the date these terms took effect. This also applies if you joined with the earlier 0.01 € club card.

2. Validity

1. Membership is valid for 36 months from your last purchase.
2. Every purchase in the online store or in our store extends membership by 36 months from the date of purchase. There is no minimum amount for extending it.
3. If you make no purchases within 36 months, membership ends. About a month before that, we send one reminder. Your account and purchase history remain. You can become a member again under section 1.
4. You can see your membership end date in your account at gpseesti.ee/en/konto.

3. Benefits

1. Club prices. Products with a club price are marked "Club price" in the online store, and the same price applies in our store. A few products whose price is fixed by the manufacturer have no club price. The club price is not combined with other discounts (campaign price, discount code). If a product has several discounted prices, you get the lowest one.
2. Free parcel locker delivery from 150 €. If the goods total of an online order at regular prices is at least 150 €, delivery to an Omniva or SmartPost parcel locker is free for you. This also applies to the purchase with which you become a member. The goods total is calculated under section 1.4.
3. Benefits cannot be exchanged for money or transferred to another person.

4. How to show that you are a member

1. Online, log in at gpseesti.ee/en/konto. No password is needed; we send a code to your e-mail. Alternatively, enter your club card number or personal ID code in the code field in the basket.
2. In our store, show the barcode of your customer card from your account at the till ("Show at the till" button), or tell us your name or personal ID code.
3. At the till we may ask for an identity document. If we cannot confirm your membership, we cannot give the club price.
4. Keep your e-mail address and phone number in your account up to date. If you share your account or customer card details with others, you are responsible for purchases made with them.
5. Giving us your personal ID code is voluntary and is not required for membership. If you give it (in the basket when you join, or in your account), we use it to recognise you at the till in our store and in the online store, even without a card. We may use the date of birth taken from it to send you a birthday greeting under our online store terms. If you do not want the greeting or want us to remove your ID code, write to info@gpseesti.ee. Your membership and club prices stay the same.

5. Returns and withdrawal

1. If you got free membership with a purchase of at least 150 € and withdraw from that purchase completely (return the whole order), that membership also ends. The exception is if you were already a member before or have made a new purchase in the meantime. If you return only part of the order, membership remains valid.
2. When you buy a club card, you have a 14-day right of withdrawal, as with all online purchases. If you withdraw from the whole purchase including the club card within 14 days, we also refund the club card and membership ends.
3. By adding the club card to your basket, you ask for membership to start immediately and for club prices to apply to the same purchase. If you withdraw only from the club card but keep the goods bought at club prices, part of the club service has already been provided at your request. In that case you pay a proportionate amount for the service provided: the club discount of that purchase, but not more than the price of the club card. We refund the rest within 14 days.
4. You can submit a withdrawal notice at gpseesti.ee/en/return-form or by writing to abi@gpseesti.ee.

6. Reminders and personal data

1. We send club members service messages: a reminder that membership is ending, and a reminder when the manufacturer's warranty of a device you bought is about to end. We send at most one such message in any 30 days. These messages contain no advertising offers.
2. For membership we process your name, e-mail, phone number, customer card number, purchase history and membership end date. If you have given us your personal ID code, we also process it and the date of birth taken from it (section 4.5). The controller is GPS Eesti OÜ. We keep membership data during membership and for 3 years after it ends to settle possible claims. Purchase documents are kept for 7 years under the Accounting Act. Data processing is described in more detail in section 8 of our online store terms.
3. When you join, we add your email to our newsletter with club offers and news about our products. If you do not want it, unsubscribe using the link at the end of every email or write to info@gpseesti.ee. Unsubscribing does not affect your membership or club prices. If you have unsubscribed before, we will not add you again.

7. Termination and changes

1. You can leave the club at any time by writing to abi@gpseesti.ee. In the cases described in section 5 we refund the club card. In other cases we do not.
2. If membership is misused (for example, a customer card number is shared publicly), we may end the membership. Before doing so, we will contact you.
3. We may change these terms for a good reason, for example a change in the law, our services, our till system or the terms of our delivery partners. We notify members of changes by e-mail at least 30 days in advance. If the new terms do not suit you, you can leave the club. If you leave within 30 days of buying the club card and the change reduces your benefits, we refund the club card price.
4. We may close the club by notifying members by e-mail and on our website at least 30 days in advance. If the club closes before 12 months have passed since you bought the club card, we refund the club card price.
5. The customer club applies in the gpseesti.ee online store and in GPS Eesti stores.
6. These terms replace all earlier customer club and club card terms.

Questions: abi@gpseesti.ee, +372 6001221.